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Software > I&A Page_HERO

Integration & Automation.

Rapidly optimise processes and data flows for deeper, smarter transactions and relationships.

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How we help.

We help you build a differentiated, vibrant, coherent ecosystem of experiences and interactions as simply and effectively as possible. Here’s some of the typical challenges and opportunities we see.

I&A - Element - Barriers

We can see opportunity but we are struggling with technical barriers between systems.

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I&A - Element - Manual

Our manual processes are creating too many costly errors.

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I&A - Element - Automation

Our underlying systems aren’t robust enough as a foundation for automation.

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I&A - Element - Delivery

We want to revolutionise the way our services are delivered.

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I&A - Element - Sources

We have different data sources and systems – and no single source of truth.

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I&A - Element - CX

We want to automate parts of our customer journey to allow us to focus human interaction on higher value scenarios.

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I&A - Element - Connect

We want to explore the services we could create by connecting systems.

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I&A - Element - Employees

We want to empower our employees to improve their own processes.

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Diagram_Our resources and capability - I&A

Our approach to integration & automation.

Leverage cloud-native capability to optimise your interactions.

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Tabs - I&A - Services 2.0

I&A 1 - Tab - Power Platform & Power Apps

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I&A 2 - Tab - API Integration

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I&A - Power Platform & Power Apps

I&A - Power Platform & Power Apps

Power Platform & Power Apps.

Developing new ways for your consumers, employees and agents to interact with your products and services, we help you leverage cloud capabilities and services to create new propositions, increase fulfilment speed and accuracy, reduce inventory, manage maintenance costs and improve asset tracking.

Power Platform & Power Apps empowers your employees to quickly and easily analyse data, build solutions, automate processes, and create virtual agents with a low code approach. Increase agility across your organization by rapidly building low-code apps that modernize processes and solve tough challenges.

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Value Proposition

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I&A - API Integration

I&A - API

API integration.

API integrations do the heavy lifting behind the scenes to tap into the data siloed inside your applications.

We build technical specifications and interfaces to create robust data interactions between your systems and applications. This enables you to deliver new functionality and services to your internal and external customers rapidly, and extend the value of your technology investments.

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Value Proposition

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What it means to you table - I&A

How we work and what it means to you.

How it work & what it means to you.

How we work.What it means to you.
Consultative approach to generate a clear understanding of your current processes and the digital capabilities that support them.Identify opportunities for automation and deploy suitable technologies to make them a reality – with the confidence that you have the scope and prioritisation right.
Identification, development and deployment of Low Code solutions to automate business applications and processes.Turn ideas into organisational solutions by enabling employees to build and customise applications to solve their own challenges.
Development of API integrations between existing systems.Expose siloed data to exploit its potential value in many ways.
Design and implementation of governance and best practice around automation and low code solutions.Prevent application sprawl and knowledge loss over time. Help empower employees to use low code tools effectively.
Development and deployment of low code chat bots and help agents.Engage conversationally with customers and employees.Reduce manual workloads and increase satisfaction – create powerful user experiences without needing to manage code.

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IN ACTION

SOFTWARE - I&A CaseStudy

Hive

Linking apps & platforms for home automation customers.

Hive is the UK’s leading smart home company, with over 1.9 million active users, a wide range of award-winning devices and a mission to make life easier for its customers. As Hive’s strategic technical partner, we help them scale the success of their class-leading IOT proposition.

Hive develops and maintains a highly complex software stack across ecommerce platforms and consumer apps. Our team of specialist engineers built and now maintain Hive’s international ecommerce and direct-to-consumer platform. Over the years we have delivered numerous integrations, engineer tools and a virtual assistant platform to interact with Amazon Alexa, Google Assistant and Siri.

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Logo - Software - Case Study - I&A Services

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Our customers.

Ascent works with over 150 businesses in the UK, Europe and North America. From global insurance, healthcare and retail to smart home devices, space exploration and cricket - we get to work with some of the sharpest minds in the brightest businesses.

Taking CX to the next level with AI for 200,000 members.

INSTITUTE OF CHARTERED ACCOUNTANTS

ICAEW

Empowering the actuarial community to solve problems with R.

SWISS RE

SWISS RE

Reducing time-to-market for automotive innovation. 

BOSCH

Bosch

Evolving a global infrastructure team into a proven Centre of Excellence for cloud.

BDO

BDO

Improving health and well-being through data transformation.

GSK

GSK

Enabling data science teams to drive class-leading consumer engagement.​

HARRODS

Harrods

Bringing the technical vision to life for progressive professional services.

RSM

RSM

Orchestrating jobs and parts distribution across 6000+ UK sites.

BT

BT

Optimising performance & support with 360° insight into the elite Women’s game.

ENGLAND & WALES CRICKET BOARD

The ECB Women's Team

Promoting collaborative experimentation in sustainable food production.

SYNGENTA

Creating compelling omnichannel experiences from bar to browser.

BREWDOG

Pouring beer

Democratising data to engage new communities & protect the UK seabed.

THE CROWN ESTATE

Parablennius

Delivering the horizontal scale to expand into new medical research fields.

HANSON WADE

Research

Improving experience and making life simpler for home automation customers.

HIVE

Thermostat

Unlocking the power of data and analytics to accelerate growth.

GAP GROUP

GAP GROUP

Bringing on-demand to the UK’s favourite TV listing and review platform.

RADIO TIMES

Hive

Reducing cost, accelerating innovation and attracting new talent in healthcare.

PREMIER

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Explore our other software services - Integration & Automation

Explore our other services.

SOFTWARE - OTHER SERVICES - Software Engineering

Software Engineering

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SOFTWARE - OTHER SERVICES - Software Modernisation

Software Modernisation

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EXPERIENCE - OTHER SERVICES - DigitalExperience

Digital Experience

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Lets get started section - Services I&A

Let’s get started.

We’ll help you supercharge the delivery of your software products and projects, with the technical capabilities and processes to get you there on budget, on time, every time.

Got a challenge in mind? We’re ready when you are.

Get In Touch

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