How are some of world’s most prominent insurers approaching the delicate balance of deploying tech and innovation to enhance customer experience, scaling responsibly, protecting customer privacy and staying competitive in a fast-moving industry?
Insurance is a relatively stable sector. While insurers need to adopt innovation capabilities in a rapidly evolving landscape, significant transformations in large organisations takes time. How does an insurer set time horizons in their strategies, and accelerate the pace of change? How do they prioritise? Is insurance agile enough to circumvent unpredictable obstacles, or seize unforeseen opportunities? How should insurers apply technology to customer use cases? This fascinating discussion plunges into the opportunities and challenges presented to executives in this sector.
Featuring:
Allianz SE: Member of the Board of Management, Sirma Boshnakova
AXA: Group COO and Group Operations CEO, Alexander Vollert
Generali: Group Head of Business Development, Partnerships & Innovation, Stefano Bison
Zurich: Chief Operating Officer, Mathieu Pauwels
Rich Pugh
Chief Data Scientist
Ascent
As Chief Data Scientist at Ascent, Rich is passionate about delivering pragmatic advice to leading organisations on data-driven transformation and building successful data science teams.
With more than 20 years’ experience helping companies create value from data, Rich has worked across a variety of industries, helping businesses around the world increase profit margins, solve operational challenges and delight their customers.
Rich is a strong believer that there is nothing analytics can’t do and strives to help organisations leverage the power of their data.
