Transform the shopping experience through data analytics and new store technology to build stronger relationships with your customers across all touchpoints.

Use adaptive AI to identify patterns and help combat payment fraud, bots, account takeovers, and returns and discount fraud. Uncover consumer insights from all types of content with a cloud search solution with built-in AI capabilities.

Create personalized journeys across all touchpoints to strengthen relationships and earn customer loyalty. Amplify sales by optimizing in-store customer and product signals while delivering unified, personalized, and seamless buying experiences for customers.

Equip your workforce with retail solutions that improve customer satisfaction, productivity, and collaboration to reduce burden on your store associates and invest in their growth.

Connect your team with cutting-edge smart retail solutions to make better supply chain decisions, mitigate risks, and create resiliency with prescriptive, AI-powered insights.

Empower employees and improve workflow by bringing together communications, knowledge, learning, resources, and insights. Give frontline workers flexible shift scheduling tools, easier communication, and seamless task management using the all-in-one Microsoft Viva.