This is a perfect opportunity for ambitious individuals to join a team of curious minds and support peers with a passion and the skills for creating value for businesses using data.
**This position is available remotely for talents based in Portugal or Malta.
Ascent is a design-led software, data and cloud business that specialises in advanced analytics and AI. We are an engineering business. We design, build and manage cloud-native products, solutions, platforms & experiences on Azure.
Our pan-European community of engineers, architects, data scientists and digital consultants helps customers take on challenges and opportunities, so they can do something new, or do existing things better.
From global insurance, pharma, healthcare and retail to smart home devices, space exploration and cricket - we get to work with some of the sharpest minds in the brightest businesses.
About the role
We are searching for a Modern Workplace Engineer (IT Microsoft Engineer) with a focus on automation and using the Microsoft Cloud Stack to monitor and manage the company’s real estate. In this role, you will be part of a wider team focusing on internal stakeholders.
A naturally driven person with a continuous improvement mindset who is customer-focused and forward-thinking. You must have a sense of humour and appreciate a constant flow of tickets. You will support and maintain software and hardware infrastructure for end-user computing, onsite and cloud environments.
You will work and share your time across delivering on modernisation projects and providing support.
You will enjoy working in a collaborative way.
You will be joining a company with an inclusive and diverse team of experienced technical systems who care about creating the right solution.
We are committed to continuous improvement and sharing technical knowledge and lessons learnt. We are passionate about development, growth and continuous learning and will offer you opportunities for breadth as well as depth in your knowledge.
If this sounds like an environment in which you would thrive, then this could be the next role for you.
What you will be doing
The main aim of the Modern Workplace Engineer is to modernise our infrastructure utilising Microsoft products in conjunction with our Microsoft Partnership.
Provide continual improvement and process automation. Manage the lifecycle of devices, applications & data management. Provide technical input into strategic direction. Manage Active Directory & Azure AD Identity.
Administer cloud environments (SaaS, PaaS, IoT, IaaS). Procure and provision of IT equipment as required. Create proposals and solutions with the internal Infrastructure Team. Focus on completing IT Projects, installations, configurations, and changes in an effective manner with attention to detail. Design, develop and test infrastructure for roll-out.
The role requires technical knowledge, flexibility and an ability to produce technical documentation. You will be required to write project tasks, detailed instructions for end users, technical documentation, and ongoing support documents. You would also provide technical training of systems to support BAU when needed. You will also engage with our internal stakeholders to understand infrastructure and licensing requirements in support of their business problems.
Technical skills and Experience
- 5+ years of technical support experience or a similar position
- Knowledge and experience of Microsoft Endpoint Management and Policies
- Industrial certification with Microsoft, Linux or similar industries will be considered an asset.
- A Diploma in IT or equivalent certification (as a minimum)
- Excellent communication skills must speak/read & write in English at a good level
- Managing Microsoft Environment and enterprise solutions using Microsoft Endpoint Manager, InTune, Autopilot, Auto Patch, Microsoft Defender for Endpoint, Office 365 Productivity and Collaboration Tooling e.g., Teams and emerging technologies
- Microsoft Azure Services, (Azure Active Directory, MFA, Conditional Access, Enterprise Applications, Logic Apps, Virtual Machines)
- Knowledge of and experience in virtualization technologies such as Hyper-V
- Experience with migrations covering Exchange, MS Teams, OneDrive & Sharepoint (Tenant to Tenant migrations)
- Experience with large-scale Cloud User / Device Management
- Develop new solutions to meet Ascent's business requirements where no solutions currently exist
- Knowledge of modern security best practices including identity-driven security, data-centric controls and zero trust
- Microsoft Active Directory, Sites and Services, Group Policies, DNS, DHCP, Server Roles
- Knowledge of traditional and modern virtualization solutions and best practices including an awareness of deploying and managing cloud-hosted computing in Azure
- IT infrastructure installation, support, and maintenance
Working at Ascent
At Ascent we promote a healthy work-life balance by offering flexibility in where you work. We also promote well-being and provide access to Well Being Coaches.
Your development and learning will be taken seriously, and we'll support your professional development with training and certification, with regular feedback and review. It is a fun, supportive and modern workplace where we really live by our company values of Empathy, Energy and Audacity! Ascent also offers a variety of benefits in each of our countries.
Ascent is an equal opportunities employer. We take intentional steps to ensure inclusion and belonging are something real here, not just something we talk about. No person will be treated less favourably because of their gender, pregnancy, and maternity status, marital or civil partnership status, sexual orientation, race, nationality, ethnic origin, age, religion or belief, or disability status. If you require any reasonable accommodation, please let us know when you apply.
Ascent works with over 150 businesses in the UK, Europe and North America. From global insurance, healthcare and retail to smart home devices, space exploration and cricket - we get to work with some of the sharpest minds in the brightest businesses.
Taking CX to the next level with AI for 200,000 members.
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Empowering the actuarial community to solve problems with R.
Reducing time-to-market for automotive innovation.
Evolving a global infrastructure team into a proven Centre of Excellence for cloud.
Improving health and well-being through data transformation.
Enabling data science teams to drive class-leading consumer engagement.
Bringing the technical vision to life for progressive professional services.
Orchestrating jobs and parts distribution across 6000+ UK sites.
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ENGLAND & WALES CRICKET BOARD
Promoting collaborative experimentation in sustainable food production.
Creating compelling omnichannel experiences from bar to browser.
Democratising data to engage new communities & protect the UK seabed.
THE CROWN ESTATE
Delivering the horizontal scale to expand into new medical research fields.
Improving experience and making life simpler for home automation customers.
Unlocking the power of data and analytics to accelerate growth.
Bringing on-demand to the UK’s favourite TV listing and review platform.
Reducing cost, accelerating innovation and attracting new talent in healthcare.
Career progression Section
Why join Ascent?
We’re fast becoming a leading European digital transformation business.
Joining Ascent means you’ll be involved in delivering exciting technology projects for leading global brands. You’ll be part of a growing team of super-talented people who are actively choosing to join us on our journey rather than working in big corporates.
Your voice matters at Ascent. We are always keen to hear your opinions and those ideas that come to you at 3am (some of them are definitely as good as they seemed at the time). You’ll develop your talent through our internal Academy, providing a wide range of personal development, up-skilling and cross-skilling opportunities.
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