Quality Manager - Finance
Industry Focus Roles function hiring in: Bulgaria
Engagement Option(s): Full Time
Work Preference Option(s): Hybrid

We are looking for a highly-motivated Information Quality Manager to join Ascent in our Sofia office!


About the role

The fundamental purpose of this position is to lead and provide ownership, definition, oversight, and management of the Quality function within Global IT. This includes the assurance that quality standards are consistently met, through the provision of technical and business acceptance processes and by ensuring that appropriate oversight and measurement are in place.

Meeting these objectives is achieved by the position holder and by deploying appropriate quality team resources at portfolio, program, and project team levels.


What you’ll do

  • Establishing, documenting, improving, and managing effective performance in the following areas are the priorities for this position.
  • Line management, direction, and support for the Team Lead, Quality & Release Manager, and the Team Lead, Quality Management Practice. Governance, direction & oversight of the definition & delivery of IT
  • Quality Management initiatives to ensure their completion within schedules and including the establishing, managing, and reporting on associated budgets.
  • Owning and championing quality policy, strategy, practice, and assurance for IT functions & services, aligned with other BDO Global IT policies, processes, standards,, and service levels.
  • Promoting best practices and protocols by developing, establishing, and enforcing quality standards and measures within a BDO Quality Management System comprising systems, tools, and documents.
  • Ensuring that IT Deliverables meet other BDO Global IT standards, including (but not limited to) Project Management, Product Development, Architecture, Infrastructure, and Security.
  • Lead and direct the continual development, implementation, and improvement of the Quality Management Framework, quality policy, and strategy, management system, methodology, discipline, and framework.
  • Provide governance and quality assurance over all IT frameworks, methodologies, policies, guidelines, and standards.
  • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.
  • Responsible for the line management and leadership of the IT Quality team, including coaching & mentoring.
  • Participate in interviews, induction, training, and performance evaluation of all QA team resources.


Qualifications and Experience

The holder of this position should have the following qualifications and


  • Tertiary qualification in Information Technology or a related discipline.
  • Practitioner certification in software testing (ISEB and/or ISTQB).
  • Foundation knowledge of Project Management frameworks (PRINCE and/or ITIL).
  • 8+ years of experience delivering Information Technology Quality
  • Assurance Services in a complex, professional environment; able to demonstrate hands-on knowledge of all aspects of the IT Quality Assurance process.
  • 5+ years of experience in a management position, ideally with team management responsibilities in an IT environment.
  • In-depth understanding of quality control procedures and relevant standards including ISO9001.
  • Track record in the creation and development of IT Quality Policies, Strategies, and Plans.
  • Experience in the development and deployment of quality management frameworks and systems.
  • Extensive experience with quality portfolio and program management best practices.
  • Proven experience in overseeing the design, packaging, testing, and deployment of software releases.
  • Excellent interpersonal skills, with fluent verbal and written English language communication.
  • Ability to manage, mitigate and resolve risks and issues, both operationally and tactically.


Working at Ascent

This is a hybrid role, where you can spend time at the office or work from home. This is a company where your development and learning will be taken seriously, and we'll support your professional development with training and certification, with regular feedback and review.

Ascent is an equal opportunities employer. We take intentional steps to ensure inclusion and belonging are something real here, not just something we talk about. No person will be treated less favorably because of their gender, pregnancy, and maternity status, marital or civil partnership status, sexual orientation, race, nationality, ethnic origin, age, religion or belief, or disability status. If you require any reasonable accommodation, please let us know when you apply.

Career progression Section

Why join Ascent?

We’re fast becoming a leading European digital transformation business.

Joining Ascent means you’ll be involved in delivering exciting technology projects for leading global brands. You’ll be part of a growing team of super-talented people who are actively choosing to join us on our journey rather than working in big corporates.

Your voice matters at Ascent. We are always keen to hear your opinions and those ideas that come to you at 3am (some of them are definitely as good as they seemed at the time). You’ll develop your talent through our internal Academy, providing a wide range of personal development, up-skilling and cross-skilling opportunities.

Career progression image


Career Progression


Job Post - Contact Us

Need to know more?

We’re here to answer any questions you have about this role or any others featured on the site.

If you can’t see one that’s the perfect fit for you, drop us a note and let us know what we’re missing.


Get In Touch